Don't be tempted by the lowest price online—I learned this lesson the hard way. Opting for cheap options often costs you more in time, frustration, and quality. Here's my experience of being let down by a prescription eyewear purchase and how I eventually discovered a company that got it right.
Let me be completely honest. I purchased my first pair of progressive bifocal reading glasses from an extremely low-cost website I discovered through a social media advertisement. The price seemed unbeatable, and I thought I was making a savvy financial decision. Unfortunately, the reality was a major letdown.
The entire process turned into a frustrating ordeal. Here's what unfolded:
This experience taught me a valuable lesson: if a company dismisses your concerns as trivial, they don't deserve your business. They clearly need training in handling customer issues. I made up my mind then and there that I would never place another order with them.
After that disappointing experience, I nearly gave up on buying progressive bifocal reading glasses online. I felt thoroughly cheated, but I still needed a new pair. I was particularly interested in finding a frame with some personality, not just the standard, uninspiring metal design.
I found exactly what I was looking for: the 55791 Vintage Luxury Brand Acetate Glasses Frame. I was drawn to its retro design and rich green hue. The frames appeared sturdy, so I decided to give online shopping one more chance—but this time, I carefully read every review, both positive and negative.
My search for a reliable seller led me to Mozaer Eyeglasses. Although I was hesitant, I noticed their frames received positive feedback, particularly regarding the fitting process. When my new frames arrived, the contrast with the previous cheap site was remarkable—it was like night and day.
When purchasing glasses, service and fit are just as important as lens quality. Here's what stood out about my experience with Mozaer: